18008000

Digital Transformation Consulting

We provide a comprehensive digital transformation strategy for the entire organization and business activities. The strategy is customized for each function and industry based on full-cycle digital transformation methodology and through the lens of our professional experts.
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Digital Transformation Consulting

Service

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Government

Government

Our government’s digital transformation strategy is focused on governing and operating for residents' and enterprises' demands
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Finance - Bank

Finance - Bank

Our finance and bank digital transformaion stratefy is concentrated on improving customer experience, accelerating the agility of emerging market, transforming and increasing the effectiveness of core finance, banking
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Retail

Retail

Our retail clients are leveraged to generate digital transformation strategies which improve the commercial proposition and minimize operating costs
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Transportation and Logistics

Transportation and Logistics

Our transportation and logistics strategy empower clients to embrace digital innovation such as Smart port, transportation management system, warehouse management system, track and trace, ...
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Transform customer experience

Transform customer experience

Our digital transformation solutions are focused on delivering an excellent, remarkable customer experience through optimizing every touchpoint. Hence, increasing brand health, customer loyalty and sale efficiency
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Constitute digital transformation roadmap and strategy

Constitute digital transformation roadmap and strategy

Constitute advisable digital transformation roadmap and strategy for organizations/enterprises to become more agile, accelerated toward the dynamic market and sustainable development, based on business's strategy, process improvement, the power of data optimization, ...
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Establish digital culture / digital organization

Establish digital culture / digital organization

Our digital culture / digital organization strategy is headed for innovation, agility, customer centricity, digital-first mindset, open culture and cooperation
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Technology management

Technology management

Our solutions empower organization/ enterprise to design and manage business systems, platforms, technologies and operation process to unleash the power of technology on every business function

Methodology

Viettel Agile Methodology

1. The essence of digital transformation

Digital transformation is the process of using aggregate technologies agilely into manufacturing and business activities to generate new values for existing business products, services or create new products, services.

2. Viettel's core values

We have a desire to spread out our "gene" and "competitive power is agile" spirit - one of eight core values and one of the most essential features that shape the success of Viettel toward organizations/enterprises which have been, are and are about to activate the digital transformation journey

3. Viettel's mission

With the responsibility of becoming a pioneer in creating a digital society, Viettel AGILE is built to tailor to the need of organization/enterprise, leverage an agile and favorable digital transformation journey; throughout, detecting and unleash the digi-potential

Aware
Define and unify common knowledge

Zoning preliminary, pointing out ""problems"" or ""pain points"" which organization/enterprise has to face and resolve.


Establishing common knowledge across the organization, individuals and ecosystems that related to digital transformation, threats and ""misleadings"" as well that almost organizations/enterprises are dealing with, and values that Digital transformation bring to us

Enable
Unleashing the digi-potential

With Viettel, Optimizing all the activities of enterprises ain't enough …
We want to immerse ourselves in transforming the enterprise/organization with our clients. Together, we detect, actualize and unleash the digi-potential to create new values, new business models in the digital transformation journey

Go through
Comprehensive assessment

We will generate the survey across the organization (from the industrialist to the last execution level) to prove the estimation, identify the overall problems of organization/enterprise, include all these problems that have been zoning and hidden threats which organization/enterprise have not discovered yet (if have).


As the result of the survey and comprehensive assessment, Viettel's experts constitute a comprehensive digital transformation strategy across the organization according to a short-term, medium-term, long-term roadmap

Implement
Implement the solutions

On the basis of an agreement with the customer on the scope, Viettel's experts will implement the solutions according to the roadmap and AGILE model, customized to be proper with each organization/enterprise

Learn
Learn, follow and improve continuously

We continuously monitor the KPIs, estimate and customize to improve, change to best suit the organization's/enterprise's existence.
These drifts and improvements will be unified with our clients before kick-off

Viettel Agile Implication

Awareness

Define and unify common knowledge

Go through

Comprehensive assessment

I - Implement

Implement the solutions

L - Learn

Learn, follow and improve continuously

E - Enable

Unleashing the digi-potential

Kick-off

(0,5 days)
1
Define scope, objects, forms, outcomes, ...

Prepare

(3-7 days)
2
Prepare training documents, guaranteed conditions, discuss and unify prepared contents

Training and
After training

(as required)
3
Organize training, surveys and assess clients' satisfaction, build relationships for the next activities

Workshop kick-off

(1 week)
1
Set up common language about digital transformation, determine benefits, purposes and project's scope

Prepare

(2 weeks)
2
Collect the organization's initiative data, prepare for the project plan

Survey

(3-4 weeks)
3
Create survey containing department list and individual participants, survey level. Customize, change questions periodically

Report

(2-3 weeks)
4
Provide initial status analysis report. Consult the next step to implement

Kick-off

(1 week)
1
Set up common language about digital transformation, determine benefits, purposes and project's scope

Digital maturity assessment

(10 days)
2
Collect the initiative data, identify the audiences and generate surveys that suit each industry and business model

Implement survey

(6 weeks)
3
Implement survey across the organization and individuals throughout 6 dimensions include Customer, Strategy, Operation, Technology, Culture, Data, Process and Information secure

Analyse the results

(4 weeks)
4
Point out the analyzed results, assess the status quo and make recommendations

Consult strategy

(6 weeks)
5
Provide roadmap, strategy to implement the short-term, medium-term, long-term digital transformation

Report

6
Present officially to the administration
*Time may vary according to the scope and actual implementation of the project

Award

* The awards are listed in the last 3 years
16

16

INTERNATIONAL AWARDS
International awards include silver awards for the best customer of the year in the Asia Pacific region, IT World Award,…
21

21

DOMESTIC AWARDS
Domestics awards include Best IT company of the year, Gold Award for the best IT product/service for the government,…
13

13

DIGITAL TRANSFORMATION AWARDS
Digital transformation awards include Digital transformation Viet Nam, Winner of the smart city category - WCA World Media Awards 2021,…

Through the process of cooperation with Viettel, Hue's intelligent operation center has been formed relatively synchronously and meets the management and administration needs of governments at all levels, as well meet the needs of citizens’ demands. In particular, improving the interaction between people, businesses and the government – is one of the core problems of the smart city.

Phan Ngoc Tho

Former Chairman of Thua Thien Hue Provincial People's Committee